Help

Guides for websites, e-mail, domains and databases at GE4.

Getting started

  • Getting startedSign in, find your way around and see what the panel can do.

Websites and files

  • Websites, domains and PHPAdd domains and subdomains, choose PHP version and settings, and learn where your files are.
  • HTTPS and certificatesGet a free certificate, send visitors to HTTPS, or install a certificate you bought.
  • Upload files with SFTP or FTPConnect with FileZilla or another program, and create extra logins for a web designer.
  • The file managerBrowse, edit, upload, download, zip and unzip files in the browser.
  • WordPressInstall WordPress in one step, keep it updated and keep it safe.
  • Cron jobsRun a script automatically, for example every 15 minutes or every night.
  • Visitor statisticsHow many visitors you have, which pages they look at and where they come from.
  • My website shows an errorWhat "500", "403", "404" and "502" mean, and how to find the cause in the logs.

E-mail

Domains and DNS

  • Move your domain to usPoint your domain at our name servers, or only at our web and mail servers.
  • DNS recordsAdd and change records such as A, CNAME, MX and TXT, and switch on DNSSEC.

Databases

Security and backups

  • Backups and restoreHow we back up your files and databases every night, and how you restore them yourself.
  • Security and hacked websitesProtect your account and websites, what the malware scan does, and what to do if a site is hacked.

Your account

Still need help?

Write to support@ge4.dk. Tell us your domain name and what you were doing, and include any error message. Never send passwords.