Help
Guides for websites, e-mail, domains and databases at GE4.
Getting started
- Getting startedSign in, find your way around and see what the panel can do.
Websites and files
- Websites, domains and PHPAdd domains and subdomains, choose PHP version and settings, and learn where your files are.
- HTTPS and certificatesGet a free certificate, send visitors to HTTPS, or install a certificate you bought.
- Upload files with SFTP or FTPConnect with FileZilla or another program, and create extra logins for a web designer.
- The file managerBrowse, edit, upload, download, zip and unzip files in the browser.
- WordPressInstall WordPress in one step, keep it updated and keep it safe.
- Cron jobsRun a script automatically, for example every 15 minutes or every night.
- Visitor statisticsHow many visitors you have, which pages they look at and where they come from.
- My website shows an errorWhat "500", "403", "404" and "502" mean, and how to find the cause in the logs.
- Create mailboxes and forwardingMake e-mail addresses on your domain, change passwords and forward mail to other addresses.
- Set up e-mail on your computer and phoneServer settings and step-by-step guides for Outlook, Apple Mail, iPhone, Android and Thunderbird.
- E-mail does not arrive or ends up as spamWhat to check when mail goes missing, bounces or lands in the spam folder.
Domains and DNS
- Move your domain to usPoint your domain at our name servers, or only at our web and mail servers.
- DNS recordsAdd and change records such as A, CNAME, MX and TXT, and switch on DNSSEC.
Databases
- Databases and the database admin toolCreate MariaDB databases and users, connect your app, and manage tables in the browser.
Security and backups
- Backups and restoreHow we back up your files and databases every night, and how you restore them yourself.
- Security and hacked websitesProtect your account and websites, what the malware scan does, and what to do if a site is hacked.
Your account
- Your account, password and two-factor authenticationChange your password and language, turn on two-factor authentication and create API tokens.
Still need help?
Write to support@ge4.dk. Tell us your domain name and what you were doing, and include any error message. Never send passwords.