Create mailboxes and forwarding

E-mail for your domains is managed on the E-mail page of your subscription.

Create a mailbox#

1. Go to E-mail and find New mailbox.
2. Type the part before the @, for example anna, and choose the domain.
3. Choose the size in MB, or leave it empty to use the standard size.
4. Choose Create mailbox.

A strong password is created for you and shown only once. Copy it into the mail program or password manager straight away. The panel does not keep a copy, so we cannot look it up later.

Change a password#

Choose New password next to the mailbox. The panel creates a new password and shows it once. Mail programs and phones that use the old password stop working until you enter the new one.

Read mail in the browser (webmail)#

Choose Open webmail on the E-mail page, and sign in with the full e-mail address and its password. In webmail you can also set an out-of-office reply, rules and your own password.

Forwarding#

Forwarding sends mail for an address on to one or more other addresses, with no mailbox of its own. Use it for addresses such as info@ that should reach several people.

1. Under Forwarding, type the address (the part before the @) and choose the domain.
2. Enter where mail should go, separated by commas, for example anna@example.dk, bo@example.dk.
3. Choose Save forwarding.

Auto-reply (out of office)#

Choose Auto-reply next to a mailbox, write a subject and a message, and choose Save. Under Switch off after you can pick the last day you are away; the reply then stops by itself at the end of that day, so you do not have to remember it.

You can also set the auto-reply in webmail.

Mail to unknown addresses (catch-all)#

Mail to an address that does not exist on your domain is normally returned to the sender with an error. Under Mail to unknown addresses you can instead deliver it to one mailbox. Only do this if you really need it: spammers try many made-up addresses, so a catch-all mailbox gets a lot of junk.

Mailbox size#

The size of each mailbox is shown as "used of total". Choose Size next to the mailbox to change it. When a mailbox is full, new mail is returned to the sender, so delete old mail or make the mailbox bigger in good time. We e-mail the logins with full access when a mailbox is 90% full.

Settings for your mail program#

The exact server name is shown under Mail app settings on the E-mail page. See Set up e-mail on your computer and phone for step-by-step guides.