Help / Domains and DNS

DNS records

Add and change records such as A, CNAME, MX and TXT, and switch on DNSSEC.

DNS tells the internet where your website and e-mail are. When your domain uses our name servers, you edit its records on the DNS page. See Move your domain to us if it does not yet.

What is already there

New domains get the records they need automatically:

Name Type Used for
@ A / AAAA The website
www, ftp CNAME The same as the domain
@ MX Where e-mail is delivered
@ TXT v=spf1 … SPF: servers allowed to send mail for the domain
_dmarc TXT DMARC: what to do with mail that fails the checks
mail, webmail, autodiscover, autoconfig CNAME / SRV Mail and webmail, and automatic setup of mail programs
@ CAA Only Let's Encrypt may issue certificates

Leave these as they are unless you know you need to change them.

Add or change a record

  1. Choose the domain on the DNS page.
  2. Under Add or change a record, fill in:
    • Name: the part before the domain. @ is the domain itself; shop means shop.example.dk.
    • Type: for example A, CNAME, MX or TXT.
    • Value: one value per line. Several lines make several records with the same name and type.
    • TTL: how many seconds other servers may remember the answer. 3600 (one hour) is fine for most records.
  3. Choose Save record.

To change an existing record, choose Edit next to it; to remove it, choose Delete. Changes are live on our name servers at once, but servers that remember the old value keep it until the TTL runs out.

Examples

Microsoft 365 or Google Workspace verification: add a TXT record on @ with the value they give you.

A subdomain pointing elsewhere, for example a shop system:

Name Type Value
shop CNAME shops.example-provider.com.

A different mail service: replace the MX record on @ with the values from that service, and add it to SPF. Mailboxes here then no longer receive mail.

Values that are domain names should end with a dot (example.com.), otherwise the domain is added after them.

DNSSEC

DNSSEC signs your DNS answers so nobody can forge them.

  1. Choose Switch on DNSSEC.
  2. The page shows one or more DS records. Give them to your registrar (often under "DNSSEC" in the domain settings).
  3. When the registrar has them, the domain is protected.

To switch DNSSEC off, first remove the DS record at your registrar, wait a day, and then choose Switch off. If you switch it off here first, the domain stops working.

The name server records (NS) of the zone cannot be changed here; they are managed by us.

Still need help?

Write to support@ge4.dk. Tell us your domain name and what you were doing, and include any error message. Never send passwords.